Our service standard is to answer your call within 10 minutes. Please see below our average wait times for the week of December 5, 2022. This is the average length of time that callers wait in queue before speaking to an agent.
7 minutes.
| Months | Average wait time |
|---|---|
| January 2022 | 57 minutes |
| December 2021 | 34 minutes |
How long does it take for Service Canada to call you back?
within 2 business days
A Service Canada Officer will contact you within 2 business days. Please note: You may be contacted from a blocked or private number. If your phone is set up to block these types of calls, we may not be able to contact you.
How long does Service Canada take?
You’ll receive your first payment about 28 days after you apply if you’re eligible and have submitted all required information. If you’re not eligible, we’ll notify you of the decision made about your application.
How long does it take Service Canada to review?
It usually takes over 4 weeks for Service Canada to review an application and start paying benefits. You should expect to be without any income for up to a month. It can take even longer if you do not send in all the information that Service Canada needs to make a decision.
How do I speak to Service Canada?
If you are looking for information related to programs such as Old Age Security (OAS), Employment Insurance, Canada Pension Plan (CPP), passport, Social Insurance Number (SIN), or the Canada Emergency Response Benefit (CERB), please visit Service Canada, or by calling 1-800-OCANADA (1-800-622-6232).
Why are Service Canada wait times so long?
Due to high volumes, processing times may be longer than usual. Due to high volumes, processing times may be longer than usual.
Can I just walk in to Service Canada?
If you have a travel date and no appointment is available, visit one of the 35 specialized passport sites (Service Canada Centre – Passport Service). A proof of travel or need is required for urgent and express pick-up services. Additional fees apply.
How many hours needed for EI 2022?
You need at least 420 hours of insurable employment to qualify for EI.
Does Service Canada know when you leave the country?
The CBSA will also collect biographic exit information on all air travellers, including passengers and crew members, when they leave or are expected to leave Canada. The CBSA will receive exit information directly from air carriers in the form of electronic passenger manifests.
Does Service Canada ever email you?
Occasionally, Canadians may receive a communication by telephone, mail or email that claims to be from the Government of Canada (Service Canada) but is not. This kind of unauthorized communication may request personal information such as: Social Insurance Number. credit card number.
Does Service Canada call you twice?
1 800 O-Canada is a general information service and does not usually make unsolicited attempts to contact Canadians. In very rare cases, Service Canada may unexpectedly contact you in the course of delivering Government of Canada services.
Can you get EI if you go on stress leave?
If you become unable to work at all due to stress and burnout and disability, you do have options. We got asked all the time, ‘Is stress leave covered by EI? ‘ In Canada, you can apply for Employment Insurance (EI) sickness benefits as well as short- and long-term disability insurance.
Am I eligible for EI if I quit?
Did you know that if you voluntarily quit your job without just cause, you will not be paid regular benefits? After quitting your job, you must work the minimum number of insurable hours required to get regular benefits.
What do you do if you get locked out of Service Canada?
Help. If your MSCA is locked due to the security code, please contact our Registration and Authentication Help Desk at 1-866-279-5238.
Will Service Canada call me about my sin?
Sometimes the phone numbers appear to be legitimate. However, Service Canada and the Canadian Anti-Fraud Centre have confirmed these calls are fraudulent and that fraudsters are masking their phone number with legitimate government phone numbers in an effort to gain access to personal or financial information.
How do you solve Canada’s wait time problem?
Four ways Canada can shorten wait times for specialists
- Do virtual consults, not visits. Some patients don’t actually need to see a specialist—their primary care provider just needs some guidance.
- Add physician directories and e-referrals.
- Try pre-assessment in specialized clinics.
- Switch to central intake.
Are there extended waits for some services in Canada?
Canadian patients waited longer than ever in 2021 for medical treatment, according to a new study released by the Fraser Institute. The annual study reports a median wait time of 25.6 weeks—the longest ever recorded.
Can I go to Service Canada for a passport?
Service Canada has added staff, streamlined procedures and increased processing capacity to help with the increased demand for passports. Passport processing times and service standards: In 20 business days, plus mailing time: Apply by walk-in or by appointment at any Service Canada Centre or by mail.
Are walk ins free in Canada?
While walk-ins are generally free, you might be charged a fee if you don’t live in that province or territory. Each province has its own health plan, but here is what is generally covered when you visit a medical clinic in Canada: Medical consultations.
How long can you stay in Canada without a job?
6 months
Most visitors can stay for up to 6 months in Canada. If you’re allowed to enter Canada, the border services officer may allow you to stay for less or more than 6 months. If so, they’ll put the date you need to leave by in your passport. They might also give you a document.
How do I get a servant to Canada?
Application process to bring a caregiver to Canada
- There must be a contract between employer and caregiver.
- Employer submits an LMIA application to ESDC.
- A processing fee must be paid.
- Caregiver must obtain work permit.