Call us. For general enquiries contact our customer centre on 01748 829100.
How do I complain to Richmond Council?
Ways to make a complaint
- Tell a member of staff who works in the service you wish to complain about.
- Email us at [email protected].
- Call us on 020 8891 1411.
Who is the head of Richmond Council?
| Richmond upon Thames London Borough Council | |
|---|---|
| Leader of the Council | Gareth Roberts, Liberal Democrats since May 2018 |
| Chief Executive | Mark Maidment |
| Structure | |
| Seats | 54 councillors |
Where is Richmond Council based?
London Borough of Richmond upon Thames.
What areas does Richmond council cover?
From 6 May 2022, the borough’s wards will be:
- Barnes.
- East Sheen.
- Fulwell & Hampton Hill.
- Ham, Petersham & Richmond Riverside.
- Hampton.
- Hampton North.
- Hampton Wick & South Teddington.
- Heathfield.
Do councils respond to complaints?
The law says that we have to give the council or care provider a reasonable chance to consider your complaint and respond. It is usually reasonable to allow up to 12 weeks for a full response to the complaint.
Are complaints to council confidential?
Whoever you wish to make a complaint to, they will generally be able to guarantee your confidentiality. In fact, local authorities, housing associations and the police are all keen to highlight their commitment to ensuring that any information they receive from the public will be treated in the strictest of confidence.
How do I get in touch with my local Councillor?
You can find your ward councillor’s contact details on your council website or through your council’s helpdesk. They will generally provide an email address, phone number, postal address and details of any advice clinics they hold.
Who are the Richmond City Council members?
Meetings
- Tom Butt – Mayor.
- Nathaniel Bates – Councilmember at large.
- Claudia Jimenez – Councilmember (District 6)
- Demnlus Johnson, III – Councilmember at large.
- Eduardo Martinez – Vice Mayor at large.
- Gayle McLaughlin – Councilmember (District 5)
- Melvin Willis – Councilmember (District 1)
How much does the mayor of Richmond Va make?
Mayor of Richmond, Virginia
| Mayor of the City of Richmond, Virginia | |
|---|---|
| Term length | Four years renewable once |
| Inaugural holder | William Foushee |
| Formation | 17th century |
| Salary | $125,000 |
What was Richmond called before?
In 1733 William Byrd of Westover named the settlement for Richmond upon Thames, England, and the town was laid out four years later by surveyor Major William Mayo on a site that became known as Church Hill.
Is Richmond the best place to live in London?
Richmond upon Thames has been crowned the number one happiest place to live in London.
Is Richmond a real part of London?
Richmond is a town in south-west London, 8.2 miles (13.2 km) west-southwest of Charing Cross. It is on a meander of the River Thames, with many parks and open spaces, including Richmond Park, and many protected conservation areas, which include much of Richmond Hill.
What is the best suburb of Richmond?
Best Suburbs of Richmond, Virginia
- Short Pump. Population: 24,729. Median Home Value: $403,100.
- Wyndham. Population: 9,785. Median Home Value: $494,000.
- Wakefield. Population: 11,275.
- Innsbrook. Population: 7,753.
- Bon Air. Population: 16,366.
- Brandermill. Population: 13,173.
- Woodlake. Population: 7,319.
- Tuckahoe. Population: 44,990.
What’s the best part of Richmond to live in?
If you’re thinking about living in Richmond, check out these five best neighborhoods for safety and affordability!
- Bellevue.
- Byrd Park.
- Museum District.
- Three Chopt.
- Westover Hills.
Where are the safest places to live in Richmond VA?
The safest neighborhoods in Richmond are Bellevue, The Museum District, The Fan, Westover Hills, Byrd Park, and Three Chopt.
What kind of complaints can be filed?
In a Consumer Forum, different types of complaints can be registered online. The complaints can be of any types ranging from false bank charges, defective products, online shopping,defective services, fraudulent services etc.
What are grounds for complaint?
Six Reasons Why You Should File Consumer Complaints
- The basic rights which every consumer possess and are statutorily provided by the Consumer Protection Act, 1986 are –
- Unfair trade practices.
- Food adulteration.
- Short weights and measures.
- Misleading information.
- Not keeping promises.
- Poor customer service.
What must you never do when dealing with a complaint?
Making promises or giving false expectations of what it will take to address the complaint, or when it will be addressed. Failing to follow up with the customer, ignoring or dismissing the complaint, or acting as if it isn’t worthy of addressing.
What are the five types of complaints?
No matter which industry you’re in, you’re going to deal with customer complaints.
Customer Complaints
- Long Wait on Hold.
- Unavailable or Out of Stock Product.
- Making Customers Repeat Their Problem.
- Uninterested Service Rep.
- Poor Product or Service.
- No First Call Resolution.
- Lack of Follow Up.
- New Product or Feature Request.
What are the three types of complaints?
When customers are dissatisfied with the service you’re providing, they will be one of four kinds of complainers: aggressive, expressive, passive or constructive.