Our Client Care Centre can be reached 24 hours a day, 7 days a week by calling 416-981-5500 or sending an email to [email protected]. Your request will be directed to appropriate staff who will attempt to resolve it within five business days.
https://youtube.com/watch?v=EedikTgdatE
Who oversees Toronto housing?
board of directors
Toronto Community Housing is run by a 12-member board of directors appointed by the City of Toronto.
The board is made up of:
- three City Councillors.
- the Mayor or someone representing the Mayor
- nine citizen members, including two elected Toronto Community Housing residents
Where do I complain about a landlord in Toronto?
If you have a complaint about your landlord or your tenant, contact the Landlord and Tenant Board at 1-888-332-3234 or visit TribunalsOntario.ca/ltb. If you have a human rights complaint, contact the Human Rights Tribunal of Ontario at 1-866-598-0322 or visit TribunalsOntario.ca/hrto.
Who is responsible for social housing in Toronto?
The City of Toronto
The City of Toronto is responsible for all social housing providers in this city. It acts as Service Manager and Program Administrator for all social housing agencies. The City administers its Service Manager role through the Shelter, Housing & Support Unit of the Community Neighbourhood Services Department.
How do I contact Toronto housing?
Toronto Community Housing services and supports
You can contact Toronto Community Housing’s Client Care Centre 24 hours a day, every day of the year at [email protected] or 416-981-5500.
What does the housing Ombudsman deal with?
We resolve disputes involving the tenants and leaseholders of social landlords (housing associations and local authorities) and our voluntary members. Residents and landlords can contact the Ombudsman at any time for support in helping to resolve a dispute.
What does the Toronto ombudsman do?
Ombudsman Toronto listens to and investigates complaints and concerns about unfairness at the City. We are independent and impartial. Our services are free and confidential. We promote fairness in City services.
What a landlord Cannot do Ontario?
Landlords cannot impose repayment agreements on tenants, and tenants cannot be evicted for refusing a rent repayment plan. It’s an offence under the Residential Tenancies Act, 2006 for a landlord to harass or threaten a tenant to get them to move out.
How long do landlords have to fix problems Ontario?
Well, the 30-day rule applies here, and the landlord has to fix major issues within that time frame to avoid any other issues from arising. If this does not happen, and the landlord fails to respond or address their tenant’s right to repairs and maintenance, then they could risk losing the tenant and money.
How do I report a dodgy landlord?
If speaking to your landlord doesn’t help
- Step 1: make a formal complaint. You can make a formal complaint by writing a letter to your landlord.
- Step 2: complain to your local council. If making a formal complaint to your landlord doesn’t solve your problem you might be able to complain to your local council.
What is the difference between social housing and council housing?
Social housing is lower-cost rented housing provided by landlords registered with the social housing regulator, known as a social landlord. Social landlords could be a council or a housing association. Social housing is likely to be cheaper and can offer greater security from eviction than private rented housing.
Who is in charge of Ontario housing?
Steve Clark, Minister of Municipal Affairs and Housing, will introduce legislation to take further action on addressing the housing supply crisis in Ontario.
What is the responsibility of the right to access to proper housing?
Rather, the right to adequate housing covers measures that are needed to prevent homelessness, prohibit forced evictions, address discrimination, focus on the most vulnerable and marginalized groups, ensure security of tenure to all, and guarantee that everyone’s housing is adequate.
Who is responsible for social housing in Ontario?
Working with local governments and partners across Ontario to build safe and strong urban and rural communities with dynamic local economies, a high quality of life and affordable and suitable homes for everyone.
Is housing a human right in Ontario?
Housing rights and the Code. In Ontario, section 2 of the Code recognizes the right to equal treatment with respect to the occupancy of accommodation – a right that is to be interpreted in light of international covenants that Canada has signed or ratified.
Is rent dropping in Toronto?
Rent prices in Toronto declined by 11 per cent annually in May 2021 and six per cent annually in May 2020 as many people left the city in search of more space during the COVID-19 pandemic.
When should I go to the Property Ombudsman?
When to refer your complaint to the Ombudsman. We can consider complaints: Once you have received the property business’ final viewpoint letter, and you remain unhappy, or. If eight weeks have passed since you first complained and the issues remain unresolved.
What types of problems does the Ombudsman handle?
An ombudsman is an independent official, judge or referee whose job is to receive, investigate, and resolve complaints of bad or unfair treatment of customers. These complaints may be made by bank customers or small businesses.
What happens when you contact the ombudsman?
The ombudsman will look at evidence from both sides and decide what should happen. An ombudsman’s investigation can take a long time, so you might have to wait a while for a decision. If the ombudsman decides your complaint is justified, they’ll recommend what the organisation should do to put things right.
Who can be charged with the Ombudsman?
A complaint filed in or taken cognizance of by the Office of the Ombudsman charging any public officer or employee including those in the government-owned or controlled corporations, with an act or omission alleged to be illegal, unjust, improper or inefficient is an Ombudsman case.
What cases can be filed before Ombudsman?
An administrative complaint may be filed for acts or omissions which are:
- contrary to law or regulations;
- unreasonable, unfair, oppressive or discriminatory;
- inconsistent with the general course of an agency’s functions though in accordance with law;
- based on a mistake of law or an arbitrary ascertainment of facts;