Call us on 0343 222 1111 or +44 (0)343 222 1111 from outside the United Kingdom. (TfL call charges).
Can you set up an account for Congestion Charge?
London Road User Charging account
If you set up an account with us you can: Set up Auto Pay for up to five vehicles to pay the Congestion Charge automatically. Make faster payments by storing your contact, vehicle and payment details. Allow up to five people access to your London Road User Charging account.
How do I register for free Congestion Charge?
To show that you live in the Congestion Charge zone you need to provide an image or copy of 2 of the following:
- A current resident’s on-street parking permit or a parking permit approval letter (must show the number plate/Vehicle Registration Mark)
- A residential council tax bill (valid for the current year)
How do I check if I need to pay Congestion Charge?
If you already have an account, sign in to Pay to drive in London to check if a discount or exemption applies to your vehicle – and what charges you would need to pay.
This tool checks for:
- Congestion Charge.
- Ultra Low Emission Zone (ULEZ)
- Low Emission Zone (LEZ)
- Direct Vision Standard (DVS) and HGV Safety Permit.
What is the easiest way to pay the Congestion Charge?
The easiest way to pay is by setting up Auto Pay. Exemptions and discounts are also available. If your vehicle does not meet the Ultra Low Emission Zone (ULEZ) standards, you must also pay the ULEZ charge.
How do I set up a London road user charging account?
Visit the Transport for London (TfL) website and register your London Road User Charging (LRUC) account. For this you will need your vehicle registration number. You can also use this account to pay the London Congestion Charge. Once you’ve registered and verified your account.
How does the Congestion Charge work for residents?
You can apply for a 90% discount on the Congestion Charge if you qualify as a resident of the charging zone. If you have just moved into the zone and are waiting for your proofs of residency you can start the application process now and then complete it later when your proofs are available.
Which cars are exempt from Congestion Charge?
Who doesn’t have to pay congestion charges?
- Blue Badge holders.
- Roadside recovery vehicles.
- Accredited breakdown vehicles.
- Vehicles with nine or more seats.
- Cars that emit 75g/km or less of CO2.
- Zero-emission vehicles (Fully electric vehicles and any other zero emissions vehicles)
How can I check if I entered congestion zone?
How do I know if I drove in the congestion zone? You can check the congestion charge zone on the TFL website and this will inform you if you need to pay. The congestion zones themselves work by using cameras to capture the registration plates of those driving there.
How do I find my customer ID for Congestion Charge?
Help with CustomerId Your Customer ID is unique to you. If you are the account holder this number is the same as your London Road User Charging account number. If you have been given access to someone else’s account, you will have an individual Customer ID for you.
What happens if you forget to pay congestion?
What happens if you don’t pay it? If you fail to pay by midnight the day after you drive in the C-Charge zone, you’ll receive a Penalty Charge Notice (PCN). The fine is £160, or £80 if paid within 14 days.
How much is the penalty charge for not paying Congestion Charge?
If your vehicle is involved in a contravention on the red route, you’ll be sent a Penalty Charge Notice (PCN) for £160. You need to pay this within 28 days. If you pay this within 14 or 21 days (it will say on the PCN), the amount will be reduced to £80.
How can I avoid Congestion Charge while driving?
How do I Avoid the Congestion Charge?
- Time your visit so that you will only be driving after 6pm on weekdays or at the weekend.
- Download a free parking app, or check the parking notices and drive around to find pay and display bays, as they are the ones that are usually free at particular times.
How much does it cost to enter London in a car?
Most vehicles travelling within London’s Congestion Charge Zone will have to pay the £15 daily fee. The charge can be paid on the day or in advance of travel, or up to 3 days after at a higher rate of £17.50. Like most schemes, some drivers are exempt from the Congestion Charge.
Do Blue Badge holders pay congestion charges?
As a badge holder you don’t have to pay the congestion charge. To qualify for the 100% discount from the charge, you must first register with Transport for London and pay a registration fee of £10. You don’t need to own or drive a vehicle to register for this concession.
What is London road user Charging Account?
Road User Charging (RUC) is the collective term we use to describe the following schemes that operate in London: The Congestion Charge. The Low Emission Zone (LEZ) The Ultra Low Emission Zone (ULEZ)
How do I pay London zone fees?
TfL Pay to drive in London app
This free, official app helps you pay your Congestion Charge, ULEZ and Low Emission Zone (LEZ) charges. You can also use the app to: Set up Auto Pay. Pay a penalty.
How much is London congestion charge for residents?
The London Congestion Charge costs £15 if you pay in advance or on the same day as you drive into it, rising to £17.50 if you pay one to three days after you’ve travelled.
How old does a car have to be to be exempt from Congestion Charge?
Historic vehicles
This date moves forward on a 40-year rolling system. For example, when the ULEZ launched in April 2019, vehicles built before 1979 were eligible to apply for historic vehicle tax class. All vehicles that have a historic vehicle tax class are exempt from the ULEZ.
What cars are free in the London congestion zone?
Best Congestion Charge-exempt cars
- Renault Zoe.
- Nissan Leaf.
- Jaguar I-Pace.
- Volkswagen ID.3.
- Peugeot e-208.
- Tesla Model 3.
Do I need to pay Congestion Charge if I have auto pay?
With Auto Pay, we’ll bill you automatically for the number of charging days your vehicle travels within the Congestion Charge area and, if it doesn’t meet the standards, the Low Emission Zone (LEZ) and Ultra Low Emission Zone (ULEZ).