You can submit your complaint to Ombudsman Toronto:
- Phone: 416-392-7062.
- TTY: 416-392-7100.
- Fax: 416-392-7067.
- Email: [email protected].
- Online: Confidential online complaint form.
- Mail: Ombudsman Toronto, 375 University Ave, Suite 203, Toronto, ON M5G 2J5.
How do I file a complaint with the City of Toronto?
Complaints can be made by:
- filling in our online complaints form.
- sending us an email: [email protected].
- sending us a fax: 416-397-5463.
- in-person.
- sending us a letter: The Customer Service Improvement Team. Municipal Licensing & Standards, Policy and Strategic Support. City Hall, 100 Queen St.
How do I contact 311 Toronto?
Alternatively, you can reach 311 Toronto by dialing 416-392-CITY (2489).
How do I file a harassment complaint in Toronto?
Call the Human Rights Office at (416) 392-8383, or email [email protected] and/or review the various City of Toronto Divisions Open in New Window.
What is the difference between complaint and complain?
Complaints means expressions of discontent, pain, or grief when used as a noun. Complains means expressing discomfort, pain, or unease when used as a verb. A good way to remember the difference is Complaints has a T because they are things.
What are grounds for complaint?
Six Reasons Why You Should File Consumer Complaints
- The basic rights which every consumer possess and are statutorily provided by the Consumer Protection Act, 1986 are –
- Unfair trade practices.
- Food adulteration.
- Short weights and measures.
- Misleading information.
- Not keeping promises.
- Poor customer service.
Can a complaint be filed anonymously?
Yes. However, a complaint which does not disclose the identity of the complainant will be acted upon only if it merits appropriate consideration, or contains sufficient leads or particulars to enable the taking of further action.
What is 311 used for in Toronto?
311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 languages.
What else can I do 311?
311 was designed to take all those calls to 911 that aren’t true emergencies.
What can I report to 311?
- Sidewalk and road repairs.
- Noise complaints.
- Abandoned vehicles.
- Large debris blocking roadways.
- Garbage bin replacements.
- Dangerous animal complaints.
- Damaged traffic signals or road signs.
- Graffiti removal.
What is the number 311 used for?
311 is a non-emergency phone number that people can call in many cities to find information about services, make complaints, or report problems like graffiti or road damage. Even in cities where a different phone number is used, 311 is the generally recognized moniker for non-emergency phone systems.
What is considered harassment in Toronto?
Harassment is defined in subsection 10(1) of the Code as “engaging in a course of vexatious comment or conduct that is known or ought reasonably to be known to be unwelcome.”
How do I deal with a harassing neighbor in Ontario?
The good news is: There are many actions you can take to deal with the neighbour that is harassing you.
- Talk to them. Attempt to talk to your neighbour—if you feel safe, of course.
- Seek mediation. There are many mediation services that operate in Ontario.
- Gather evidence.
- Reach out to the police.
What to do if Neighbours are harassing?
Yes, calling a police if your neighbor harasses you is an option to go with. You have the option to call the police by just dialing the police number 100 and police will come to the place mentioned by you in the phone call. They will come to the spot and ask you the problem and then will take the action against them.
What is an example of complaint?
I wish to complain about ____ (name of product or service, with serial number or account number) that I purchased on ____ (date and location of transaction). I am complaining because ____ (the reason you are dissatisfied). To resolve this problem I would like you to ____ (what you want the business to do).
What are the two types of complaints?
There are two types of complaints; misconduct and overcharging.
What do you call someone who files a complaint?
plaintiff – The person who files the complaint in a civil lawsuit. plea – In a criminal case, the defendant’s statement pleading “guilty” or “not guilty” in answer to the charges in open court.
What are the 4 types of complaints?
When customers are dissatisfied with the service you’re providing, they will be one of four kinds of complainers: aggressive, expressive, passive or constructive.
What are the three types of complaints?
7 types of complaints
- Product or service. A customer may make a complaint if they have problems with a company’s product or service.
- Wait time.
- Delivery.
- Personnel.
- Online.
- Continual.
- Communication.
What are the 5 categories of complaints?
5 of the Most Common Types of Customer Complaints, and How to Handle Them
- The Meek Customer.
- The Aggressive Customer.
- The High Roller Customer.
- The Rip-Off Customer.
- The Chronic Complainer Customer.
What should not be included in a complaint?
A complaint letter is not an opportunity for you to swear, threaten, or make blanket accusations. It is not an opportunity for you to berate anyone; make racist, misogynistic, or vulgar remarks; or suggest who should be hired and who should be fired.
What are the requirements of a valid complaint?
Requisites of a Valid Complaint – No complaint against an official or employee shall be given due course unless the same is in writing, subscribed and sworn to by the complainant. In cases initiated by the proper disciplining authority or his/her authorized representative, a show cause order is sufficient.