Shared Services Canada (SSC) delivers digital services to Government of Canada organizations.
Is shared services Canada a department?
Establishment. 4 A department is established, called Shared Services Canada, for the purpose of assisting the Minister in providing the services specified under section 6. 5 The Minister presides over Shared Services Canada and has the management and direction of it.
Who does shared services Canada report to?
The Act provides for a minister to oversee the agency and report to Parliament, currently Filomena Tassi, the Minister of Public Services and Procurement.
How big is shared services Canada?
8,953 employees who work behind the scenes to provide many of the services Canadians need – from coast to coast to coast. For example, SSC’s services enable Canadians to: Cross the border.
When did shared services start in Canada?
August 4, 2011
Shared Services Canada (SSC) was created on August 4, 2011, and reports to Parliament through the Minister of Public Services and Procurement Canada. With its formation, SSC brought together IT resources from 42 departments. The scale, scope and complexity of this type of merger is unparalelled.
Is shared services same as BPO?
BPO is the process of engaging a third-party vendor with the right skills and resources, to carry out work on your behalf. Shared Services relates to the creation of an autonomous business unit, based on-site, which carries out these processes for multiple functions within an organisation (HR, Finance, procurement).
Is shared services under BPO?
The main difference between business process outsourcing (BPO) and shared services is that BPO involves hiring an external company to handle specific tasks or processes, whereas shared services refers to the internal sharing of resources and expertise within a company.
Who is responsible for SAR in Canada?
The Canadian Armed Forces (CAF)
The Canadian Armed Forces (CAF) has the main responsibility for providing SAR from the air. It also coordinates the national response for air and maritime SAR. CAF assets are tasked to respond to about 1000 SAR missions every year.
Is CRA and Service Canada linked?
At the CRA, we’re committed to making digital services fast, easy, and secure. The partnership between the CRA and ESDC to link My Account with My Service Canada Account is part of this commitment. You can create an account with one organization, log in, and then access the other seamlessly within the same session.
What is Roe Service Canada?
A record of employment (ROE) provides information on employment history. It is the single most important document used by employees to apply for Employment Insurance (EI) benefits.
Is Shared Services Canada a good place to work?
Shared Services Canada | Services Partagés Canada has an overall rating of 4.2 out of 5, based on over 114 reviews left anonymously by employees. 84% of employees would recommend working at Shared Services Canada | Services Partagés Canada to a friend and 77% have a positive outlook for the business.
What is the largest service industry in Canada?
Real estate
Real estate is the largest of the service sectors in Canada, when measured by contribution to GDP, and a sector for which there is minimal trade across borders.
Average Weekly Wages, 2017.
Forestry | 1,123 |
---|---|
Business Services | 789 |
Education | 1,041 |
Health Care | 890 |
Entertainment | 592 |
What are the types of shared services?
8 Examples of Shared Services
- Human Resources. One of the most common examples is human resources shared services.
- Finance. Another popular example is finance shared services.
- Information Technology.
- Procurement.
- Facilities Management.
- Communications and Marketing.
- Project Management.
- Data Analytics.
What is the difference between GBS and shared services?
GBS is basically a more integrated and advanced version of the shared services model that evolved from new demands. It is truly global, unlike shared services which can be regional, country based or multi-national.
What are shared cost programs in Canada?
What is it? Cost-sharing leverages greater funding from other sources, including provinces, territories and municipalities. Through cost-sharing, the Government of Canada is able to increase the number of federally funded projects.
How many people work at shared services Canada?
SSC’s 7,100 employees support the technology needs of over 200,000 federal employees and handle about 600,000 requests and 100,000 incidents a year. Since its inception, SSC has gone through tremendous transformation and growth.
What is another name for shared services?
While the name may vary from “shared services” to “business services” to “support services”, what is consistent is the fact that, in a best practice scenario, the head of shared services reports either direct or indirect to the executive board, and runs a stand-alone unit the core expertise of which is firmly rooted in
What are the three types of BPO?
There are three primary types of BPO companies. These are local outsourcing, offshore outsourcing, and nearshore outsourcing. Local outsourcing is a company that is in the same country as your business.
What are the 4 BPO services?
What is Business Process Outsourcing?
- Front-Office BPO.
- Back-Office BPO.
- Offshore BPO.
- Nearshore BPO.
- Onshore/Domestic BPO.
What are five BPO services?
Key BPO Services:
- Accounting and financial services.
- Sourcing and procurement.
- Digital marketing.
- Supply chain management.
- Healthcare and insurance.
- Human resource management.
Is HR a shared service?
HR shared services refers to concentrating administrative HR activities into a centralised ‘hub’ within an organisation. They are service-focused, enabling the customers of the shared service to specify the level and nature of the service, and are therefore flexible to the needs of the business.