Items purchased online and in stores can be returned in store at no cost. Items purchased in a Levi’s® store in Canada or shipped to a Canadian address cannot be returned or exchanged in a Levi’s® store outside Canada.
Does Levi’s offer free returns?
We want you to love your new Levi’s® purchase. If for any reason you’re not fully satisfied, you can exchange your new and unused item(s) for free in a different size only within 60 days of purchase. Please note: There is no return fee for exchanges.
What is the return policy at Levis?
We hope you’re pleased with your new Levi’s® purchase! But just in case you’re not, we want to let you know that you can return, any new and unused item(s) purchased at Levi’s®, Levi’s® Outlet, or levi.com for a full refund within 60 days of the date of purchase.
Can I return online Levis order to store?
Items purchased on-line can be returned to any of our selected Levi’s® retail stores at no cost. Items purchased on-line cannot be returned to any of our Levi’s® outlet stores or to a department store.
How do I return a Levis product?
RETURN POLICY
If you’re not satisfied with your purchase, you can initiate a return online. Please note that items must be returned within 30 days of the order confirmation date, and that items are in their original condition, where the item is unworn, unwashed, without alterations and has all tags attached.
Does free returns mean free return shipping?
Free returns shipping is exactly what it sounds like; a retailer covering the cost of customers shipping returned items to their warehouse or distribution center.
How do I offer free returns?
Here are some ideas of how you can segment your return policy to offer free returns for select products and situations:
- Offer free return shipping for only full price items.
- Offer free return shipping during the holiday season.
- List items as Final Sale.
- Offer different return shipping depending on item category.
Can I return used Levis?
Drop off your Levi’s® jeans and denim jackets at Levi’s® Retail Stores in the U.S. In exchange, you’ll get a gift card for the value of your trade-in which you can use towards new merchandise at www.levi.com, Levi’s® Retail Stores or Levi’s® Outlet Stores in the U.S. only.
What is return and refund policy?
A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement. Who pays the shipping charges for returns.
How do I return a product I ordered online?
Online return tips for a smooth return process (and fast refund)
- Read the store’s return policy. Before you purchase anything, carefully read through the store’s policy about how to return something you ordered online.
- Keep the original packaging.
- Take photos of any damage or defects.
- Start the return process ASAP.
How do I return a shipped item?
Print a return shipping label. Follow the website instructions to print a label. Affix the label to the package, seal it with shipping tape, and drop it off with the designated carrier (U.S. mail, UPS, or FedEx).
How do I return a product to a package?
Securely tape the products and wrap them with at least 1-2 rolls of bubble wrap or newspaper. Make sure to snug the packaging according to the product’s shape. Once the product is properly wrapped, place it inside a corrugated box of the correct size. Do not use an oversized or smaller box.
How do I avoid return shipping costs?
7 Strategies to Reduce the Cost of Return Shipping
- Encourage In-Store Returns and Drop-Offs.
- Plan Ahead with Return Labels.
- Deliver Parcels On-Time.
- Track Returns.
- Don’t Overlook International Customers.
- Take Care of the Environment.
- Avoid the Returns Process Altogether.
Do I have to pay for return shipping?
You pay for return shipping if you’re returning the item because you changed your mind, and the seller’s return policy states that buyers are responsible for return shipping. Learn more about what to do if: The seller is paying for return shipping.
Do I have to pay for shipping if I have a return label?
When using return shipping labels, customers do not need to add postage since the product seller has already included shipping fees on the shipping label. This eliminates address mistakes, optimizes the return process, and creates a good customer experience.
Who pays return shipping?
On a preference-based return, typically the buyer would be responsible for purchasing the return shipping label, as well as coordinating return shipping logistics with the carrier.
Can you return mail to sender for free?
(1) Pieces sent as Registered Mail’, Insured Mail, Certified Mail’, COD, Return Receipt for Merchandise Mail, or other signature mail may not be refused and returned postage free after delivery.
What is the cheapest way to return clothes?
The cheapest way to ship clothes is through USPS. It has the lowest major carrier rates for small, lightweight items. Yet, the other two leading carriers give better offers in certain cases. UPS offers a better rate for large boxes and heavy packages, and FedEx specializes in delivery services for B2B shipments.
Does Levis have 2 year warranty?
At Levi Strauss & Co., we stand behind the quality of our products and want you to love each and every purchase. That’s why all products have a 2-year warranty against manufacturing and material defects (outside of normal wear and tear).
Can you return worn jeans?
You can return a worn item if it is faulty…
this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).
Can I return jeans if I took the tags off?
It is up to the retailer. However, most stores will take back merchandise even if you have removed the tags as long as they can tell that it has not been worn.