You may clear your package yourself by visiting Canada Customs at your location. You will need to present Government-issued Photo ID and Cargo Control Document issued by DHL Express Canada.
How much is custom clearance fee in Canada DHL?
Customs Services
| Customs Support | ||
|---|---|---|
| Customs Clearance Customers with DHL Brokerage Account | Per Shipment | 11.85 CAD or 2.5% of duties and taxes, if higher |
| Other Government Agency | Per Shipment | 16.00 CAD |
| Transaction Fee | Per Shipment | 5.25 CAD |
| Rebilling of Invoice | Per Shipment | 11.00 CAD |
How do I clear customs DHL?
DHL has a self-clearance page which is essentially a contact form but I recommend that you call DHL directly at 1-888-899-0289 (gets to the direct person you will want to speak to) or use the general line at 1-855-345-7447.
Do you have to pay customs for DHL Canada?
As part of these services, DHL Express (Canada) pays the customs authority on your behalf any duties and taxes that are due on the goods. Once duties, taxes and customs clearance service charges are fully paid to DHL, the goods will be delivered to you.
How do I pay customs duty on DHL Canada?
DHL Canada Payment Portal
Pay your duties, taxes, and fees securely for your delivery. Please enter your waybill tracking number and email address then press on submit.
Will DHL deliver if I don’t pay customs?
Once a package is not paid for, authorities in most countries will send the goods to their designated storage warehouses as per regulations. This means that DHL will no longer have custody of the package and require you to clear the shipment directly from Customs. Who has to pay customs duty?
Can I do customs clearance myself?
You can make a declaration yourself, or appoint someone to deal with it on your behalf. You may be able to make a simplified declaration – find out whether that applies to you here, or check if Authorised Economic Operator status could benefit you.
How do I get my package to clear customs?
- Contact your 3PL provider. Your first action should be to contact whoever has shipped your goods.
- Contact your carrier. Ensure that your shipment is actually stuck in customs.
- Find out if there are outstanding taxes.
- Ensure there is no missing or incorrect paperwork.
- Be Patient.
- Stuck at Customs FAQ.
Does customs open packages DHL?
Do customs open every package to verify information? No, customs officers will not open up your package or packages without good reason. Every package is put through a scanner machine, or an x-ray machine, to verify that the items you are shipping match your customs forms.
Does DHL ask for customs payment before delivery?
Please be advised that DHL does not request payment in this manner. DHL only collects money due for official DHL related shipping expenses.
How do I know if I have to pay customs Canada?
If the item is worth more than CAN$20, you must pay the applicable duty, the GST or HST, and any PST on the item’s full value.
Value in Canadian dollars
- tobacco;
- books;
- periodicals;
- magazines;
- alcoholic beverages; and.
- goods ordered through a Canadian post office box or a Canadian intermediary.
How do I avoid customs fees in Canada?
If you want to avoid paying duty on shipped items, you can: ensure the shipped goods were made in a country with which Canada has a trade treaty, ensure the sender includes an invoice, self-clear your shipment, have your items sent as a gift, or use a shipping platform for complete tax visibility.
Does Canadian customs check every package?
Importing goods by courier
The Canada Border Services Agency ( CBSA ) screens all goods coming into Canada, always keeping the safety of Canadians in mind. When we process your mail items, we are looking to ensure the goods do not cause harm and if we suspect they will, we will examine these packages more closely.
How do I pay custom fees in Canada?
How do I pay my duty and taxes online?
- Track your package. As soon as you receive your tracking number from the merchant, go to the Track tool or download the mobile app.
- Request email notifications for the Track tool or push notifications for the app.
- Pay with a credit card, Apple Pay or Google Pay.
- Proof of payment.
Why do I need to pay customs charge DHL?
Why do I need to pay customs duty? Although you ordered and purchased the goods online, the goods are still subject to an import procedure to clear the shipment through customs. Clearance depends on: The country of origin.
How long does customs clearance take DHL?
Normally, it takes 3~5 business days. But the following reasons will delay the submission of goods to customs.
How do I clear customs without a broker in Canada?
If your goods have arrived at a FedEx, UPS or DHL facility in Canada, you can self-clear the items by collecting some documents and making a trip to your local Customs office. You must wait for the goods to arrive at the warehouse before you can self-clear.
What documents are needed to clear customs?
There are four basic import documents you need in order to clear customs quickly and easily.
- Commercial Invoice. This document is used for foreign trade.
- Packing List. Provided by the shipper or freight forwarder, the packing list may be used by customs to check the cargo.
- Bill of Lading (BOL)
- Arrival Notice.
How long does customs clearance take in Canada?
12-48 hours
Generally, customs officers will visit multiple sites during the day and process their releases in the afternoon. The process can take anywhere from 12-48 hours and even longer during high traffic periods.
Why is my package being held in customs Canada?
‘Held at Customs’ means the package you are sending to the destination country is held by the officials of the importer country’s customs office. These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import.
How long can a package stay in customs?
How long does custom clearance take? Typically, customs clearance takes less than 24 hours, however, there are times where it can take several days or weeks for goods to be inspected.