How Do I Contact Petplan Canada?

Give our licensed pet insurance advisors a call at 1.833. 589.7578. We’re available Mon-Fri 8am-11pm and Sat-Sun 10am-6:30pm EST.

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Is Petplan in Canada?

Available in both Canada and the U.S.
FetchPet, previously known as Petplan, offers comprehensive pet health insurance plans for cats and dogs in Canada and the United States. You can visit any veterinary office in both countries with no restrictions or networks.

How do I contact Petplan?

When can I call Petplan? Customer Service: If you have a query regarding an existing dog, cat or rabbit policy, call our customer service centre on 0330 102 6735.

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What is Petplan called now?

Petplan is now Fetch by The Dodo. Please see our Fetch by The Dodo pet insurance review. Petplan’s offerings and services are limited.

Can I view my Petplan policy online?

Please register for My Petplan to view and download your documents online. Once you’re logged in you can find your documents here. Please note My Petplan is a new service and you will need to register before you can log in.

What happened to Petplan insurance?

We recently changed our name to Fetch by The Dodo, but there has been no change at all to our pet insurance. We still provide the most comprehensive coverage there is — the name and logo are the only thing that’s different.

How do I cancel Petplan Canada?

Cancellation Information
To cancel your pet policy, contact Petplan at 1.844. 251.5462. If you haven’t submitted a claim, you will receive a full refund when you cancel during the first 30 days of your policy.

Can you cancel Petplan at any time?

premium you have paid for cover after that renewal date. If you cancel at any other time, we will refund any amount you have paid for cover after the cancellation date. You can find our contact details on the back of this booklet.

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Did Petplan get bought out?

In 2019, Petplan hired Paul Guyardo as the new CEO. The same year it was acquired by private equity firm, Warburg Pincus.

Is Petplan worth the money?

Extensive cover, excellent service & pay out fast!
PetPlan are an absolute pleasure to deal with, excellent support & services available. One of few insurers to offer lifelong cover, easy to claim & quick to pay out. I’ve been with them over 20 years & wholeheartedly recommend them to everyone.

Does Petplan pay directly to the vet?

Can Petplan pay my vet directly? How does this work? Yes we can pay your vet directly if they are happy to receive payment in this way. In most cases, your vet can submit an eclaim which is the fastest way to get the information to us.

Does Petplan increase every year?

The main reason why your premium will increase each year is due to advances in a range of diagnostic, medical and surgical procedures, which means that veterinary fees will inevitably rise. These improvements will go a long way to making sure your cat, dog or rabbit remains healthy for longer.

Who is Petplan owned by?

Petplan is a London-based pet insurance company. Pet Plan Limited is a subsidiary of Allianz Insurance plc, part of the Allianz Global Group.

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How do I find my Petplan policy number?

Your policy number is 9 digits long and can be found on your Certificate of Insurance.

What percentage of claims do Petplan pay?

97%
While Petplan pays 97% of the claims we receive, there are some things we just can’t cover your pet for. It’s important you choose which plan suits you best so you know what you’re covered for.

Why has my Petplan gone up?

Your policy premium will increase as your pet gets older but what we won’t do is suddenly hike your premium simply because you’ve claimed. We believe pet ownership is a long-term commitment, and we’re here with long-term support to help you give your pet the best care possible. Get your pet the best care.

Has Petplan changed its name?

Petplan and Petcover have merged to become one. Find out more about how we’ve changed to bring New Zealand pet owners even better pet insurance. Give your dog the cover they deserve with Petplan’s Dog Insurance policies. Choose from our range of options to suits your needs.

What happens to pet insurance when pet dies?

The “Death from Illness or Injury” section of pet insurance, when applicable, typically covers the purchase or donation price of your pet if it dies or has to be put to sleep by a vet as a result of an illness or injury.

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Can I get my money back from pet insurance?

Most pet insurance policies include a money-back guarantee period so you can cancel and get a full refund if you’re not satisfied.

How do I cancel my monthly care plan?

You can also cancel by using the cancellation form on their website, or by writing to the address specified in the ‘Customer services details’ section.

Can you just cancel a Direct Debit for pet insurance?

You can cancel a Direct Debit at any time by simply contacting your bank or building society.