- All of Canada except Yukon, Northwest Territories and Nunavut 1-800-959-5525 (opens up phone application)1-800-959-5525. Wait time: Wait times are not available —
- Yukon, Northwest Territories and Nunavut: 1-866-841-1876 (opens up phone application)1-866-841-1876.
- Outside Canada/U.S. call collect Footnote 1
How do I speak to a CRA agent?
Call 1-800-959-8281 to get tax information for individuals.
Telephone agents will be available:
- Monday to Friday: 8 am to 8 pm (local time)
- Saturday: 9 am to 5 pm (local time)
- Sunday : Closed.
What is the best time to call Revenue Canada?
between 8am – 5:30pm
Call times are between 8am – 5:30pm
The best times to contact the CRA are usually early morning or late afternoons. Lunch time (approximately noon) can be quite busy for the CRA as many are calling on their work breaks. At this moment, wait times can exceed more than one hour at this time.
How do you get the CRA to call you back?
Automated callback service
- For Business Enquiries: 1-800-959-5525.
- For Individual Tax Enquiries: 1-800-959-8281.
- For Benefit Enquiries: 1-800-387-1193.
Can I call CRA for tax questions?
If we notify you of a change you did not authorize, you should contact us at once through the individual tax enquiries line at 1-800-959-8281. 34. If you have questions about your taxes or benefits, where can you go? Before calling the CRA, we encourage you to check our digital services.
How long does CRA take to answer phone?
In 2020-21, 33% of telephone enquiries were answered within the CRA’s service standard of 15 minutes or less of opting to speak with an agent, which was below the target of 65% due to an increase in the number of calls received related to COVID-19 benefits and identity theft.
Is CRA call Centre open?
For information or transactions that cannot be performed online or if you have account specific questions about your business, call our Business Enquiries line at: 1-800-959-5525. Our phone lines are open: Monday to Friday: 8 am to 8 pm (local time) Saturday: 9 am to 5 pm (local time)
Why can I not get through to the CRA?
While the CRA aims to respond to all callers, there will be periods when all its agents are fully occupied answering individuals’ calls. During these times, you may need to make a few attempts to reach us, and the option to speak to an agent may not be immediately available.
How long is the wait on hold with CRA?
The last time the CFIB conducted an audit of the service, in 2016, it took an average of two minutes for a caller to reach a frontline agent. This year, getting through to an agent took 15 minutes on average, with the longest recorded wait being 40 minutes (the caller in that case gave up and ended the call).
How long does it take revenue to reply?
The Revenue Technical Service provides advice on technical queries. We will reply to complex technical queries within 20 working days. If a full reply cannot be issued within 20 days, we will indicate when you can expect a detailed reply. The RTS is supported by a secure online facility, MyEnquiries.
Where can I ask tax questions for free Canada?
If you have questions regarding Canadian federal taxes, contact the Canada Revenue Agency. Most questions about personal and business taxes can be answered via the automated Tax Information Phone Service (TIPS) at (800) 267-6999.
How do I talk to a live person about my taxes?
How to speak directly to an IRS representative
- Call the IRS at 1-800-829-1040 during their support hours.
- Select your language, pressing 1 for English or 2 for Spanish.
- Press 2 for questions about your personal income taxes.
- Press 1 for questions about a form already filed or a payment.
- Press 3 for all other questions.
How do I talk to a human about my tax return?
Contact an IRS customer service representative to correct any agency errors by calling 800-829-1040 (see telephone assistance for hours of operation).
Who can I call to answer tax questions?
Contact the IRS
For the fastest information, the IRS recommends finding answers to your tax questions online. You can also call the IRS at 1-800-829-1040 or TTY: 1-800-829-4059. This option works best for less complex questions. Keep in mind that wait times to speak with a representative may be long.
How long is the wait to call Service Canada?
Average wait times
Our service standard is to answer your call within 10 minutes.
Does CRA have a help line?
Call the CRA’s Individual Tax Account Balance Automated Service at 1-866-474-8272. Call 1-800-959-8281 for individuals or 1-800-959-5525 for businesses to verify if the CRA contacted you.
Why is the CRA taking so long?
Due to COVID-19 delays, the CRA may take 10 to 12 weeks to process paper returns. The CRA will process them in the order they are received.
Is CRA slow this year?
Due to COVID-19 delays, the Canada Revenue Agency (CRA) may take 10 to 12 weeks to process paper returns. The CRA will process them in the order they are received. Canadians who file online and who are signed up for direct deposit may get their refund in as little as eight business days.
How long does it take to get tax return Canada 2022?
If you filed online using NETFILE, it can take up to 2 weeks to receive your tax refund. Signing up for direct deposit on CRA My Account will get you your money 3-5 days faster than receiving a cheque in the mail. If you filed by mail, it may take up to 8 weeks.
Does CRA watch your bank account?
Bank Accounts
The CRA has the ability to see the contents of your bank account. The CRA regularly puts accounts with seemingly unscrupulous activity under their microscope. They are on the lookout for penalty-worthy offenses, such as over-contributing to a TFSA or undeclared income.
How do I check my revenue status?
You can track the progress of your enquiry by viewing the ‘Status’ column on the ‘Enquiries Record’ screen through myAccount or Revenue Online Services (ROS). The tracking system allows you to: view the current status of an enquiry you have submitted via MyEnquiries.