What CIOs everywhere can learn from Canada’s nationwide internet outage. On July 8, 2022, a botched maintenance update on the Rogers ISP network in Canada crashed internet access across the country for at least 12 hours, with some customers experiencing problems for days afterward. The impact was profound.
When did the Rogers outage happen 2022?
July 8, 2022
Early on July 8, 2022, it suffered an incident with its infrastructure that made internet and wireless phone service unavailable for most or all of its customers.
What caused Rogers outage July 8 2022?
The Rogers outage was caused by an update to the distribution routers in its network, which caused Rogers’ internet gateway, core gateway and distribution routers to cease communication with one another, as well as with Rogers’ cellular, enterprise and cable networks.
Did Canada get their internet back?
Rogers, one of Canada’s largest telecommunications companies, said Saturday morning it had restored services to the “vast majority” of its customers following major outages to its cellular, internet and cable services across the country.
How many Canadians lost internet?
During what was arguably the worst internet outage in the country, nearly 10 million Canadian residents were left without internet and mobile services beginning at 4:30 a.m. two Fridays ago. What happened: Customers of one of the largest telecommunications companies in Canada, Rogers Communications Inc.
What really caused the Rogers outage?
“The configuration change deleted a routing filter and allowed for all possible routes to the Internet to pass through the routers. As a result, the routers immediately began propagating abnormally high volumes of routes throughout the core network.
When did the Rogers outage start?
On Friday, July 8, an early-morning software update on Rogers core IP network went catastrophically wrong, causing the company’s entire internal network to become overloaded and shut down, taking down all of the company’s wireless and wired internet services with it.
Why was the Internet out in Canada?
On July 8, 2022, a botched maintenance update on the Rogers ISP network in Canada crashed internet access across the country for at least 12 hours, with some customers experiencing problems for days afterward. The impact was profound.
Was the Rogers network hacked?
When the network went down, it took Rogers hours to make a statement. This led to widespread speculation that the network had been hacked and questions about the security of user data. While that turned out to be false, the reputational damage spread quickly.
Did Rogers credit for outage?
“As a result of the outage, and our promise to customers that we would proactively provide five days of credits on their services, we estimate we will refund approximately $150 million,” said the company.
When did the Internet really take off?
Consequently, the number of websites grew from 130 in 1993 to over 100,000 at the start of 1996. By 1995 the internet and the World Wide Web were established phenomena: Netscape Navigator, which was the most popular browser at the time, had around 10 million global users.
How is Canada broken down?
Canada has ten provinces and three territories. Each province and territory has its own capital city. You should know the capital of your province or territory as well as that of Canada.
Does Canada have internet now?
2022 – 93.5% of Canadians have access to high-speed Internet.
Why did Canada lose WIFI?
In a statement issued on Saturday, Rogers Chief Executive Tony Staffieri blamed the outage on a “network system failure following a maintenance update in our core network, which caused some of our routers to malfunction.” He said the company was able to restore service after disconnecting the affected equipment and
What country has the weakest internet?
15 countries with the worst fixed broadband speeds
| Country | Download speed | |
|---|---|---|
| 1. | Turkmenistan | 4.49 Mbps |
| 2. | Yemen | 6.14 Mbps |
| 3. | Cuba | 6.80 Mbps |
| 4. | Sudan | 8.24 Mbps |
When was the biggest internet crash?
The cyberattack took place on October 21, 2016, and involved multiple distributed denial-of-service attacks (DDoS attacks) targeting systems operated by Domain Name System (DNS) provider Dyn, which caused major internet platforms and services to be unavailable to large swathes of users in Europe and North America.
What caused Rogers outage 2022?
The apology letter published by the current President and CEO of Rogers Communications, Tony Staffieri, gives a slight insight into what happened on Friday, July 8th, 2022: They “narrowed the cause to a network system failure following a maintenance update in our core network, which caused some of our routers to
Who was responsible for Rogers outage?
executive Tony Staffieri
chief executive Tony Staffieri faced an hour of grilling by members of a parliamentary committee on Monday during a hearing in which he took responsibility for a massive July 8 network outage and acknowledged failing the 911, emergency alert and Interac payment systems.
How much did Rogers outage cost?
The Rogers outage took out 25% of Canada’s internet and cellular for most of Friday and into the weekend. A complete internet outage would cost $570 million per day, Shine found.
How long did the longest blackout last?
On 13 July 1977, a storm-induced power outage went down in history as “the Big Blackout” and plunged New York into chaos for almost 24 hours. LaGuardia and Kennedy airports were closed and commuter rail lines were shut down. Approximately 4,000 people had to be evacuated from the subway system.
How long did the blackout of 2003 last?
2 hours–4 days
Northeast blackout of 2003
| This image shows states and provinces that experienced power outages. Not all areas within these political boundaries were affected. | |
|---|---|
| Date | August 14–16, 2003 |
| Duration | 2 hours–4 days, depending on location |
| Location | Northeastern United States, Southeastern Canada |
| Type | Blackout |