Monday to Friday: 6 a.m. to 10 p.m. Saturday and Sunday: 6 a.m. to 8 p.m.
How do I talk to Air Canada customer service?
- Website Accessibility. For issues using an assistive technology. tool. 1-844-347-4268.
- Password Assistance. 1-866-689-8080 (toll free) 1-902-367-8445. (regular toll charges apply)
- Gift Card Assistance. For technical issues, security code (PIN) reset or balance enquiries. 1-855-281-1761.
How long is Air Canada hold time?
You must still be checked in and in line for security and customs prior to the 90-minute cut-off time, otherwise you will likely miss your flight. Unfortunately, we are unable to make any exceptions.
Do you have 24 hours to cancel a flight on Air Canada?
24 hours refundability:
If you cancel your booking within 24 hours of purchase, we will refund the value of your ticket or simply cancel the payment transaction. For cancellations outside of 24 hours, refundability will depend on the fare type you purchased.
How can I get through to Air Canada?
You can call on Air Canada customer service phone number at 1-888-247-2262 from your phone can directly talk to a live person, and you will get immediate assistance on each Air Canada query.
How can I get in touch with Air Canada fast?
Via phone call
The fastest way to reach an agent of Air Canada customer service is through call 1 (888) 247-2262 or +1(802)200-9500(OTA), through which you can ask questions to the Air Canada agent quickly.
How do I get my callback from Air Canada?
Air Canada Call back
- Pick your number, dial 1-888-247-2262.
- Now you will hear an automated IVR on one more side of your phone.
- Follow the IVR guidance; press five of the necessary button to interface with a live person.
- While waiting for the live person, you will get one more choice to get an Air Canada Call back.
How long on hold is acceptable?
Hold time is the amount of time for which a caller is put on hold by an agent. How long should a caller be kept on hold? It’s important not to put your customers on hold multiple times. Also, do not leave your customer on hold for more than 2 minutes.
How long can an airline keep you waiting?
For international flights, it is four hours. For domestic and international flights, how long can an airline keep me on an arriving flight? For domestic flights landing at U.S. airports, airlines are obligated to give passengers an opportunity to deplane before three hours.
Is Air Canada a hold?
Consensus Rating. Air Canada has received a consensus rating of Buy. The company’s average rating score is 2.73, and is based on 8 buy ratings, 3 hold ratings, and no sell ratings.
Can you cancel flights within 24 hours for free?
The Department of Transportation’s 24-hour refund regulation states that all airlines flying in the U.S., even international carriers, must issue a full refund if the reservation is canceled within a one-day window.
Can you cancel a flight within 24 hours and get a refund?
Cancelling a Ticket Reservation or Purchase within 24 hours of Booking. For airline tickets that are purchased at least seven days before a flight’s scheduled departure date and time, airlines are required to either: allow consumers to cancel their reservation and receive a full refund without a penalty for 24 hours,
How much does it cost to cancel a flight with Air Canada?
Air Canada’s Flight Change Policy
| Ticket Type | Cancellation Fee |
|---|---|
| Standard | $100 (60 days or less) or $25 (61 days or more) |
| Flex | $50 (60 days or less) or $25 (61 days or more) |
| Comfort | $25 (60 days or less) or $0 (61 days or more) |
| Latitude | $0 |
What number do I call for Air Canada refund?
1-888-247-2262
If you can’t locate the email, please call us at 1-888-247-2262 so that we can assist you.
Can I change my Air Canada flight without a fee?
If your travel plans change, you can make a one-time change without a fee. * Learn more about our flexible and expanded booking options.
Does Air Canada let you change your flight?
You can rebook to a different flight at no charge within 5 days from your scheduled departure. Call us at 1-888-247-2262 and our specialists would be happy to assist you (for international and other numbers, visit aircanada.com/othernumbers).
Who can I call about travel to Canada?
613-944-1310. 1-800-394-3472 (toll-free from Canada and the United States)
What is a callback phone number?
callback number means a telephone number, or other unique number or code assigned to an instrument, used by a primary public safety answering point to contact the instrument from which an incoming emergency call originates.
How do I make a return call?
Leave a voicemail AND send a text message
Leaving a voicemail should be mandatory, but it’s not unreasonable in the day in age to leave a voicemail and send a text message. If the prospect wants to call you back and have a discussion by phone, he can do that.
Does Service Canada call you twice?
1 800 O-Canada is a general information service and does not usually make unsolicited attempts to contact Canadians. In very rare cases, Service Canada may unexpectedly contact you in the course of delivering Government of Canada services.
Is it better to wait on hold or call back?
Another survey sought to determine caller preference between waiting on hold or receiving a callback once an agent is available. Most customers preferred a callback. The survey polled over 1,100 consumers and found that the “majority—63%—preferred callback.