By-law violation Unless the matter goes to court, your name, address and telephone number will be kept confidential.
How do I file a complaint with the City of Ottawa?
Individuals who do not have a complaint registered with the City of Ottawa are not eligible for an appeal. A complaint can be registered by using the appropriate forms above, or by calling 3-1-1. Appeals for concerns that have not been reported will be redirected to the appropriate department for review.
How do I challenge a bylaw in Ontario?
You may be able to resolve your complaint directly with your municipality, by contacting the relevant officials or following local complaint processes. If your municipality has an integrity commissioner, dispute resolution office or ombudsman, they may be able to help.
Do I need a permit to widen my driveway in Ottawa?
You do not require a building permit to establish a new driveway or widen your driveway; however, zoning regulations and/or site plan control may impose restrictions on the width and location of your driveway.
What is 311 used for in Ottawa?
Pay or purchase. parking tickets, property tax, water and sewer bills…
Can a complaint be filed anonymously?
Yes. However, a complaint which does not disclose the identity of the complainant will be acted upon only if it merits appropriate consideration, or contains sufficient leads or particulars to enable the taking of further action.
Are complaints to the City Confidential?
Your name, address and contact information are kept confidential. The Complaining party information is exempt from disclosure under the California Public Records Act (see CA Govt.
Can police enforce bylaws Ontario?
Action by police
Council sometimes calls on the local police force or the Ontario Provincial Police, where it provides local police services, to enforce by-laws.
Can a bylaw officer enter your property in Ontario?
The province of Ontario states that powers related to by-law enforcement include: powers of entry for purposes of inspection to determine if a by-law is being complied with, and to search for and seize evidence with a warrant.
Do you have to identify yourself to a bylaw officer in Ontario?
Where an individual refuses to comply with a bylaw en- forcement officer’s request for identification, they may be in violation of the Criminal Code of Canada7.
Can my neighbor build a fence on the property line in Ottawa?
No person shall erect or cause to be erected, on residential property or on lot lines of non-residential property abutting residential property, a chain link fence that is not vinyl or powder coated.
Do I need a permit to renovate my kitchen in Ottawa?
Building Permit Projects
Under the Building Code Act(link is external), a building permit is required for the construction of a new building, an addition, or alteration of any building or structure with a building area of over 10 square metres (approximately 108 square feet).
Can you put a driveway in without permission?
You will need Planning Permission if:
You are laying a traditional, impermeable driveway that does not provide for the water to run to a permeable area where the surface to be covered is more than five square metres.
What is the difference between 811 and 311?
In some provinces, 811 is the number that residents call for help finding health information and services. In large cities, 311 is the number established to access information about municipal services (such as by-law enforcement, road repairs, garbage collection, municipal recreation programs, property taxes, etc).
What is the difference between 311 and 211?
More simply put, 211 is the state’s helpline. 311 is the city’s helpline. Both were created to ease the burden on 911, which of course, is the emergency number.
How do I contact Ottawa bylaws?
Call 3-1-1 to report a possible violation related to the issues mentioned above or the following: business licensing.
Are anonymous complaints really anonymous?
“Most ‘anonymous’ complaints aren’t anonymous because the systems simply weren’t built to be truly anonymous,” says Claire Schmidt, chief executive officer of AllVoices, a platform specifically designed to combat this issue by enabling employees to provide feedback to their company in a way where their identity is
What must you never do when dealing with a complaint?
Making promises or giving false expectations of what it will take to address the complaint, or when it will be addressed. Failing to follow up with the customer, ignoring or dismissing the complaint, or acting as if it isn’t worthy of addressing.
Why do people make anonymous complaints?
Just because a complaint is anonymous doesn’t mean it shouldn’t be investigated; in fact, there are many reasons why a complaint may be anonymous. For example, the complainant may be concerned about retaliation, safety, or reputation. Anonymous does not equal frivolous.
Are Neighbour complaints confidential?
Whoever you wish to make a complaint to, they will generally be able to guarantee your confidentiality. In fact, local authorities, housing associations and the police are all keen to highlight their commitment to ensuring that any information they receive from the public will be treated in the strictest of confidence.
What should you not put in a complaint letter?
9 mistakes to avoid
- Don’t be vague or leave out details.
- Don’t make unreasonable demands.
- Don’t assume the reader is responsible.
- Don’t write words that are angry, sarcastic, or threatening.
- Don’t leave out proof.
- Don’t forget to include copies of all relevant documents.