Individuals who do not have a complaint registered with the City of Ottawa are not eligible for an appeal. A complaint can be registered by using the appropriate forms above, or by calling 3-1-1. Appeals for concerns that have not been reported will be redirected to the appropriate department for review.
What is 311 in Ottawa?
Call 3-1-1 for information about municipal programs and services, such as garbage collection, snow removal, and transit. 311 is free, multilingual and available during business hours.
Does the city of Ottawa have an ombudsman?
Please contact us online or by phone at 1-800-263-1830. The Ontario Ombudsman promotes fairness, accountability and transparency in the public sector by investigating public complaints and systemic issues within his jurisdiction.
How do I contact the city of Ottawa?
OC Transpo Customer Service: 613-560-5000. Tax and Water Customer Service Line: 613-580-2444. Social Services Intake Line: 3-1-1, select language, then 4. Mayor’s Office: 613-580-2496.
How do I sue the City of Ottawa?
Q: How do I make a claim against the City?
- A: You must contact the City’s Claims Unit directly.
- By Webform: Claim Submission Web Form.
- All claims must be submitted in writing via our online Claim Submission Web form or one of the other following channels:
- Email: [email protected].
- City Hall – 110 Laurier Ave West.
What is the difference between 311 and 211?
211—Community services and information. 311—Municipal government services. 411—Directory assistance*
What does 211 do for the people of Ontario?
211’s Community Navigators help people find basic needs such as food, housing and emergency financial assistance. They connect those in need with agencies who can help someone cope with health issues or support elderly citizens stay in their own homes.
What are the circumstances under which you can complain to Ombudsman?
One can file a complaint before the Banking Ombudsman if the reply is not received from the bank within a period of one month after the bank concerned has received one’s complaint, or the bank rejects the complaint, or if the complainant is not satisfied with the reply given by the bank.
What complaints does the Ombudsman deal with?
There are two types of ombudsman. Some cover the private sector – they handle financial and consumer complaints. Some cover the public sector – they mainly look into complaints about government organisations and public services.
What is the most common complaint to the Legal Ombudsman?
The most common causes of complaints to the Legal Ombudsman are:
- delay or failure to progress.
- failure to advise or poor advice.
- failure to follow instructions.
- costs.
- failure to keep informed.
- failure to reply.
Are bylaw complaints Anonymous Ottawa?
By-law violation
Unless the matter goes to court, your name, address and telephone number will be kept confidential.
Can my neighbor build a fence on the property line in Ottawa?
No person shall erect or cause to be erected, on residential property or on lot lines of non-residential property abutting residential property, a chain link fence that is not vinyl or powder coated.
How do I talk to a real person at Service Ontario?
If you would like to talk to a customer service representative who may be able to assist you immediately regarding ServiceOntario products and services, visit any of our ServiceOntario centres, or call us: Toll-free in Canada: 1-800-267-8097. Toronto ( GTA ): 416-326-1234.
Can you sue for emotional distress in Ontario?
A successful claim for emotional distress will require documentation of the symptoms experienced. You need to be able to demonstrate that your emotional distress is ongoing, affects your life daily, and is directly related to the physical injuries the defendant caused you to suffer.
Can you sue someone for emotional distress in Canada?
For instance, in a car accident, a person can have post-traumatic stress disorder (PTSD) for a long time and suffer from it even after their wounds are healed. You can sue your employer or any party in Canada for causing emotional distress.
How much does it cost to file a lawsuit in Ontario?
$215 for filing a claim. $121 for filing of a request for default judgment. $380 for setting a date for a trial or an assessment hearing. $120 for filing a Notice of Motion for an Assessment in Writing.
What is 611 used for?
For customers of some telephone companies in Canada and in the U.S., 6-1-1 is the abbreviated dialing telephone number used to report a problem with telephone service, or with a payphone.
What is 411 used for?
Most phone companies allow you to access directory assistance service by dialing “411.” Other directory assistance services require a different dialing pattern such as 555-1212, a toll free number or a number that starts with “10-10.” Charges will vary significantly, check the rate before using any directory assistance
What can 311 be used for?
If your city has a 311 service, you can call to report issues like abandoned vehicles, noise complaints, and graffiti. By adding a second channel for citizens to report problems, 911 operators are freer to address emergencies. While it isn’t available nationally, many metro areas have a 311 system in place.
What is 311 in Ontario?
311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 languages.
What can Ontario Works help me with?
Ontario Works provides money for food, shelter and other costs to people in financial need who meet the eligibility criteria. Financial Assistance may include money for food, shelter, clothing and other household costs, the cost of prescription medications, and other help with health costs.